Grandparents queued for two hours today, they were very annoyed that there was only two people on the tills, presumably the other two were on ticket ripping duties as per usual. That shop could not organise a tea party in a dolls house!

To be fair there are only two tills! That is the first time I have ever heard that expression!

I bought mine on Saturday and the people on the tills were very efficient whilst working with what seems like a poor system. Upgrade time...

Yeah good point, they probably wasn't expecting it to be as busy as it was.. I popped to tesco this morning before work and I couldn't believe the queues! Made me glad I bought mine a week ago!!

When I went in the morning, two were on tills whilst each had another person were serving the next person (getting tickets etc), and It seemed to move pretty smoothly.

No complaints about Wolfware today - saw queue and thought 'Oh crap' but moved very quickly and was out in under an hour.

No complaints from me about the club shop either. I arrived at 8:45 this morning and queued for just over an hour. Service was very efficient and fast and I got the 2x South Stand tickets I'd gone in for. Result.

ooops

perhaps your grandparents were at fault, we know how slow they move in general, so maybe it was them?

Id say its about time they had a store in the mall, stadium shop is to small now?

They are adding 2 more ticket office windows as part of the stadium work, which will help.

The shop is a good size (compared to the old Wilderspool shop and other shops), it's close to town, ASDA stock some club merchandise and then there's online these days. So I wouldn't say there's a need for a dedicated shop in the mall, could get additional stores stocking merchandise though.

I haven't ploughed through 5 pages but hope my info might help.

I was in the shop this evening at 5pm. I heard a gent in front of me asking for tickets for the South stand, only to be sold it was sold out.