FORUMS > Warrington Wolves > clubs shop need come serious customer service training |
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Player Coach | 194 | No Team Selected |
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Feb 2010 | 15 years | |
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| Quote: Wires71 "And therein lies the problem with the Warrington commercial function. I've read enough to know on here that there is a problem and that it has persisted since the Wilderspool days.'"
It is nothing major. I have never personally walked away from the HJ feeling angry or actually seriously annoyed with any member of staff, good or service.
I just can't help but think that there are a few tweaks needed here and there.
It is worth noting that there are some really good members of staff at the club too though. When I was trying to resolve the shirt saga pre Wembley, a lady at reception (can't remember her name) and a young girl in the club shop called Amy were absolute stars.
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Player Coach | 20628 | |
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Mar 2009 | 16 years | |
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Aug 2016 | Aug 2016 | LINK |
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| Team is successful, can't slag them off
Manager is a good one, can't slag him off
Mathers is being replaced, what's the point in slagging him off
Pennys' in London, he can't hear us slag him off
Stadiums' fairly new, stands and seat in wrong places but it's ok-ish, we'll leave that alone (for now).
Club shop,stewards,gate people the minimum wage people desperate for work, Yes why not lets blame them for our ticketing system and crappy shirts and away fan arrangements when we close a stand.
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Player Coach | 46 | No Team Selected |
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Apr 2010 | 15 years | |
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Aug 2010 | Aug 2010 | LINK |
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| bloody hell give them a break you no its not there fault they have probz just bin told that, dont go in the shop and buy stuff if your goin to moan at them all, you lonely scumbag
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Player Coach | 5110 | No Team Selected |
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May 2006 | 19 years | |
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| Looks like St.Ives is back.
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Club Coach | 31955 | |
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Oct 2004 | 20 years | |
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| Popping in later to get my shirt changed. Hopefully it will be a smooth, stressless transaction.
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Rank | Posts | Team |
Player Coach | 20628 | |
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Mar 2009 | 16 years | |
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| Quote: Mass Effect "Popping in later to get my shirt changed. Hopefully it will be a smooth, stressless transaction.'"
or pure gold regards material for RLFANS later on today.
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Player Coach | 9679 | No Team Selected |
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Jan 2009 | 16 years | |
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| Quote: Mass Effect "Popping in later to get my shirt changed. Hopefully it will be a smooth, stressless transaction.'"
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Club Coach | 1214 | No Team Selected |
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Feb 2005 | 20 years | |
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Jan 2013 | Oct 2012 | LINK |
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| I went in to change my shirt yesterday, didn't have any problems and they never asked for a receipt.
They changed my Edinburgh ticket out of my ST as well even though it says you have to do it 7 days before the event. Never had a problem at all and always find the people to be polite.
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Rank | Posts | Team |
Club Coach | 31955 | |
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Oct 2004 | 20 years | |
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Apr 2024 | Apr 2024 | LINK |
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| Quote: Wire_Yed "or pure gold regards material for RLFANS later on today.'"
No problems whatsoever. Went in, requested change of shirt and got it without needing receipt. Staff were very friendly and very talkative, though after the passing away of a relative today, I wasn't very talkative back.
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Player Coach | 14133 | |
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Jun 2006 | 18 years | |
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| Quote: stedhedjos "bloody hell give them a break you no its not there fault they have probz just bin told that, dont go in the shop and buy stuff if your goin to moan at them all, you lonely scumbag'"
Did you used to work at Woolworths?
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Player Coach | 46 | No Team Selected |
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Apr 2010 | 15 years | |
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| no but im guessin your the employee of the month at greggs?..... give them all a break ive been in there when they have been gettin greif and its not on they are only doin there jobs but you miserable people just want the best and if you dont get it you moan and cry until you get your own way you make me laff, do i work at woolworths get a grip you freak and get a proper job
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International Board Member | 16415 | No Team Selected |
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Oct 2002 | 22 years | |
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Sep 2020 | Nov 2017 | LINK |
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| Think he works at Sayers now.
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Player Coach | 14133 | |
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Jun 2006 | 18 years | |
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| Quote: stedhedjos "no but im guessin your the employee of the month at greggs?..... give them all a break ive been in there when they have been gettin greif and its not on they are only doin there jobs but you miserable people just want the best and if you dont get it you moan and cry until you get your own way you make me laff, do i work at woolworths get a grip you freak and get a proper job'"
When you can construct a sentence in the English language we can engage further.
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Rank | Posts | Team |
Player Coach | 14133 | |
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Jun 2006 | 18 years | |
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Nov 2024 | Nov 2024 | LINK |
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| Quote: The All New Chester Wire "Think he works at Sayers now.'"
Waterfields Select if you dont mind.
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International Chairman | 19907 | No Team Selected |
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May 2002 | 23 years | |
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Nov 2024 | Oct 2018 | LINK |
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| Quote: Wires71 "Did you used to work at Woolworths?'"
Asco.
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