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Quote: Orfie "I'm having a nightmare buying the kids new 2010 shirts, they fitted well in their ages last year (9 and 12) they are now 10 and 13 and neither the age 10-11 or age 12-13 fit them as they are to small (and my kids are actually small for thier ages), the next size up is small adults and they are an extra £15 each, which is ridiculous! How can my boys age 10 and 13 be charged an adult price for thier shirts (£45) its as though the tops have been made smaller so you have to buy an adult size. No where else when they are buying clothes do they buy clothes at an adult size, at this price £45 for a kids top they are much more expensive than premier league football shirts! In my opinion (and I'm entitled to it) RIP OFF and the club should seriously look at what must be a sizing issue by the manufacturer of these shirts!'"
Not sure who you've e-mailed/contatced, but try this bloke direct - he's the retail manager in charge of all shop business etc - I've found him to be very fair and helpful!
Ian Powell
Retail & Ticketing Manager
0871 622 1879
ianpowell@warringtonwolves.com | |
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I bought the ladies home shirt and have felt the need this morning to email Mr Gatcliffe.
The quality is not as good as the mens shirt, the whole thing is just printed logos and the printing is all smudged its not even sharp.
Really disappointed with the quality of it.
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Why did you buy it then silly billy
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| Quote: Geordie "Why did you buy it then silly billy'"
Someone went to get it for me, cos I was working...  |
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I'm aged 42 but they didn't have my age?
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| Quote: magic piano "Quote: magic piano "Big thank you to Amy at the shop.
I ordered a size 10 over the 'phone with number 2 and her name.
Then after reading the concerns with sizing - and finding out that my wife had said a size 12 (I still don't believe she did ! 
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| Quote: Wolfette "Can I add to this thread, that after my email to Mr Gatcliffe I had a phone call from the Retail Manager and have this lunchtime been in to see him with my last seasons home shirt and the new one for comparison purposes.
He was very obliging and listened to my concerns, I am now the happy owner of the away shirt as i feel it is much better quality than the home one. He pointed out the reasons why the quality differs between the home and away and changed it without question for me.
I am now a happy customer again....Big thankyou to Ian for sorting this out for me..... ![]()
please do tell......
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| Quote: Wolfette "Can I add to this thread, that after my email to Mr Gatcliffe I had a phone call from the Retail Manager and have this lunchtime been in to see him with my last seasons home shirt and the new one for comparison purposes.
He was very obliging and listened to my concerns, I am now the happy owner of the away shirt as i feel it is much better quality than the home one. He pointed out the reasons why the quality differs between the home and away and changed it without question for me.
I am now a happy customer again....Big thankyou to Ian for sorting this out for me..... ![]()
Thats interesting as I followed the same process with a complaint I had last season, and still await Mr Gatcliffe's response.
Still an unhappy customer.
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| Quote: GB "Thats interesting as I followed the same process with a complaint I had last season, and still await Mr Gatcliffe's response.
Still an unhappy customer.'"
you mean you weren't invited in to 'model' different shirts? |
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| As it was I who started the original message, I can confirm that the club does listen to us fans, very happy with there response in respect that they understand there is a sizing issue with our new kit supplier and have passed this on to them. Apparently they have requested a new size in between the 12-13 and the XS (which will be called XXS based at kids price) and although the kids sizes remain small for the ages advertised there will now be a new size in between the 12-13 and small adults where there was major gap in size (expected March time). Many thanks to the club in taking the steps they have in an attempt to resolving this issue with the supplier/manufacturer, especially Ian Powell who has been most responsive. Cheers |
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I've just bought a home shirt today. Must admit the design is better in the flesh. I normally take a large in most shirts. tops and jackets but I needed an XL today.
As with most replica shirts, football, RL, RU, they must cost a few pounds to make and sell for 10-15 times that. But as a supporter, it gives me something to wear on the 20 or so games I attend that shows who i support and the cash goes to the club.
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| Quote: Wolfette "I am now the happy owner of the away shirt '"
Did you get "WOLFETTE" printed on the back? That would look dead cool.
Quote: Wolfette "But as a supporter, it gives me something to wear on the 20 or so games I attend that shows who i support'"
I think the fact that I shout/sing support for Warrington and cheer when they score shows who I support far better than any item of clothing would. |
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| Quote: Dropkick Murphy "Did you get "WOLFETTE" printed on the back? That would look dead cool.
I think the fact that I shout/sing support for Warrington and cheer when they score shows who I support far better than any item of clothing would.'"
i think if you bought a replica top the club would have more money, skinflint! |
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