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Quote: Geordie "Be very careful if you attempt this, any data on the thing will be wiped so you must have backed up your docs and photos etc before you try this.

The factory restore disks that come with main stream pc's do just that, restore the machine to its default settings that it left the factory with - it's data.

Mr F found that out when his daughter found the restore button on his. Ooops'"


yeah very true!

when i did system reboot i moved all my pics and what have you over onto my hard drive D. as all the windows dater and system files are on my c drive.

i didnt know about these false trojans i guess you just gotta be realy carefull. the koobface one i had was very nasty.

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Quote: Geordie "The things you are talking about there is a new nasty currently called Scareware that tells you to download this super new antivirus programme for free to remove.

You install and run and it finds the virus's / trojans but you need to pay to remove.

You pay and the fake virus / trojan messages go away but you never had them in the first place.

It is another trojan scaring you into buying fake software to remove a fake trojan if that makes sense.

I had one that actually beat me this week abd I had to re-build the machine from scratch as it was too deep routed. Doesn't happen very often.

Mr F your project is all done and boxed ready for collection you will be pleased to know'"


Any way of knowing for sure if it's gone from an uneducated perspective such as mine?

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Hit it with a hammer. Works for me every time.

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Quote: getdownmonkeyman "Hit it with a hammer. Works for me every time.'"


Yes I had one of those tonight, in a crumpled heap on the bench.

Will have to tell customer it fell down the stairs

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Quote: 'Hitman' Norvern Soul "Any way of knowing for sure if it's gone from an uneducated perspective such as mine?'"


Use Malwarebytes

I say that because I have used Spybot and all the other incarnations which do work to a point but one will find and remove somethings then you run another and it finds something that the previous one didn't find.

I once ran 3 programmes on the same computer and then after a reboot ran Malwarebytes and it still found some nasties.

Run malware first and the others found nowt when ran afterwards.

In my opinion if malware finds nothing on your system then you are safe.

Dont just run antivirus on your system either, you need a firewall as well.

Best bang for your buck is Kaspersky and it is the most user friendly to setup in terms of firewall permissions ETC.

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I agree with Geordie.....Malwarebytes....download now!

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Quote: Geordie "<snip>.'"



Ta very much. Malwarebytes tis then.

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Quote: Sunshine "I agree with Geordie.....Malwarebytes....download now!'"


Piggin hell, where did you spring up from.

Nice to see you about again.

Stick around, we have educated conversation on here now

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Lol Geordie

I read everything on here but a lot of it is total hmmmm crap icon_smile.gif forgive me for saying that!

However, when it comes to trojans and stuff....yeah I know a lot about that....but still need help from time to time icon_smile.gif

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Stay off the dodgy porn sites and you shouldn't get any crap.

MrF
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Quote: Geordie "The things you are talking about there is a new nasty currently called Scareware that tells you to download this super new antivirus programme for free to remove.

You install and run and it finds the virus's / trojans but you need to pay to remove.

You pay and the fake virus / trojan messages go away but you never had them in the first place.

It is another trojan scaring you into buying fake software to remove a fake trojan if that makes sense.

I had one that actually beat me this week abd I had to re-build the machine from scratch as it was too deep routed. Doesn't happen very often.

Mr F your project is all done and boxed ready for collection you will be pleased to know'"


The PC Doctor cures another case of terminal PC death - icon_biggrin.gif Cheers Big Man

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Quote: Geordie "The things you are talking about there is a new nasty currently called Scareware that tells you to download this super new antivirus programme for free to remove.

You install and run and it finds the virus's / trojans but you need to pay to remove.

You pay and the fake virus / trojan messages go away but you never had them in the first place.

It is another trojan scaring you into buying fake software to remove a fake trojan if that makes sense.

I had one that actually beat me this week abd I had to re-build the machine from scratch as it was too deep routed. Doesn't happen very often.

Mr F your project is all done and boxed ready for collection you will be pleased to know'"





my boss got that on his pC, google search got me the answers on how to clear it, trust Geordie though, as he said he is an expert

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Quote: robbierotten "My gf laptop is playing its is saying trojans are infecting the system

whats the best cause of action with this problem'"


Some of the banks will give you free anti virus software on their online banking sites. Ive just got mcafee free via the HSBC site with no catches- I guess they dont want you infected and claiming against them for fraud.

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thanks for all the info

hear is how it happened she says one day last week she was surfing the net and a something called pesronal procttion popped up on the screen saying a trojan was detected in the system. when i got home i turned onn the comp and it popped up again tehn it said to clear this trojan but a personal proctection package from them for $70 so i ignored that and got avg 8.5 from the web on a 30 day trail installed it. then run all the scans it used malware. it still says i have trojans on the computer the avg package has firewall which is all up and running

the laptop seems to be running fine interweb is working ok aswell but like i said i still get threat deteced and when i go to clear the threat it comes up saying it could crash my system

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Quote: wireontour "Ive just got mcafee free via the HSBC site with no catches- I guess they dont want you infected and claiming against them for fraud.'"


dont bother ...I'm with BT who have just switched to Mcafee from a perfectly good Norton AV.

My Pc is shockingly poor now ...I suspected it was crap from the start when it couldnt unistall Norton properly and install itself......and I'm not ringing Mumbai for "advice"...

anyway a couple of weeks ago I decided to try Malwarebytes and low and behold what was, according to Mcafee was a perfectly clean pc was infact infected with 21 nasties.....

Antivirus protection is free with BT but I'm considering uninstalling Mcafee and switching to AVG which I got for a few realtives and they havent had any problems....

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