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My gf laptop is playing its is saying trojans are infecting the system

whats the best cause of action with this problem

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www.simplysup.com/tremover/download.html
free for 30 days, then buy a good avp kaspersky or something similar icon_biggrin.gif
www.simplysup.com/tremover/download.html
free for 30 days, then buy a good avp kaspersky or something similar icon_biggrin.gif


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Quote: robmac "www.simplysup.com/tremover/download.html
free for 30 days, then buy a good avp kaspersky or something similar Kaspersky Internet Security half price @ PC World: £19.99 icon_thumb.gif

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Quote: Lordloverocket "Kaspersky Internet Security half price @ PC World: £19.99

Certainly would reccomend kaspersky though, mutts nuts.

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Run Spybot S&D first which is a free spyware scanner

www.safer-networking.org/en/ownm ... index.html

I`m not sure if you have anti virus on your pc or not, personally i use Eset Smart Scurity which is also known as Nod32, if you want a free anti virus then AVG do one.

free.avg.com/
Run Spybot S&D first which is a free spyware scanner

www.safer-networking.org/en/ownm ... index.html

I`m not sure if you have anti virus on your pc or not, personally i use Eset Smart Scurity which is also known as Nod32, if you want a free anti virus then AVG do one.

free.avg.com/


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Quote: robbierotten "My gf laptop is playing its is saying trojans are infecting the system

whats the best cause of action with this problem'"

Thats a virus, best way to deffently make sure it's gone is to back up picutres, music etc and reformat your hard drive if you know what your doing and have the correct disks.

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If you want kaspersky it's cheapest here rlhttps://www.aria.co.uk/Products/Software/Security+%26amp%3B+Anti-Virus/Kaspersky+Anti+Virus+2009+V9+UK+Edition+OEM+3+User%2C+1+Year?productId 3 user licence for £10.

If you prefere a free one I think avast is superior to avg rlhttps://www.avast.com/eng/download-avast-home.htmlrl

MrF
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Quote: KloeLovesChrisBridge "Thats a virus, best way to deffently make sure it's gone is to back up picutres, music etc and reformat your hard drive if you have the correct disk's.'"


Take care with a re-format. format means wipe clean - ie it leaves nothing not even the operating system and certainly not and files / folders (unless you use a 'wipe' software).

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Avast! Antivirus, google it.

Free software and I've had no viruses for 3 years.

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May i suggest firstly loading Panda Cloud Antivirus(see link)this is the only free cloud anti-virus it is very light on your system, other anti-virus software, kaspersky and the like use loads of system resources so slow your computer down. The cloud bit means basically when someone anywhere in the world gets a new virus it automatically finds a cure which is sent instantly to all the other computers protecting them straight away, there is no update button because its constantly updating to keep you protected up to the minute, when you have run that also try either spybot search and destroy or Malwarebytes'e, all three programmes are totally free, as i sad before the cloud scan updates itself so no miether were as the other two programmes need you to instruct them to, but its very easy so no problems, good look.

www.cloudantivirus.com/

www.safer-networking.org/en/spybotsd/index.html

download.cnet.com/Malwarebytes-A ... 04572.html
May i suggest firstly loading Panda Cloud Antivirus(see link)this is the only free cloud anti-virus it is very light on your system, other anti-virus software, kaspersky and the like use loads of system resources so slow your computer down. The cloud bit means basically when someone anywhere in the world gets a new virus it automatically finds a cure which is sent instantly to all the other computers protecting them straight away, there is no update button because its constantly updating to keep you protected up to the minute, when you have run that also try either spybot search and destroy or Malwarebytes'e, all three programmes are totally free, as i sad before the cloud scan updates itself so no miether were as the other two programmes need you to instruct them to, but its very easy so no problems, good look.

www.cloudantivirus.com/

www.safer-networking.org/en/spybotsd/index.html

download.cnet.com/Malwarebytes-A ... 04572.html


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Quote: MrF "Take care with a re-format. format means wipe clean - ie it leaves nothing not even the operating system and certainly not and files / folders (unless you use a 'wipe' software).'"


I know, hence I said correct disk's. I've had to re-format my computer sevrel times.

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Spybot S&D should get rid of trojan. Make sure u run it couple of times though.

Format and reinstall is overkill if its just a trojan.

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Forget installing all Antivirus software, if you have a trojan then none of these will install correctly.

Usually Trojans are written in such a way that the block new Antivirus software from being installed.

Install a peice of software called Malware bytes www.malwarebytes.org there is a free version for home users.

Run it, repair and reboot then run it again until it finds nothing else then you can install Antvirus Software.

If that doesn't sort it Call PC Doctor 01925 243249
Forget installing all Antivirus software, if you have a trojan then none of these will install correctly.

Usually Trojans are written in such a way that the block new Antivirus software from being installed.

Install a peice of software called Malware bytes www.malwarebytes.org there is a free version for home users.

Run it, repair and reboot then run it again until it finds nothing else then you can install Antvirus Software.

If that doesn't sort it Call PC Doctor 01925 243249


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i installed avg but still pops up with trojans system warnings

is it worth getting someone in the know to look at at the the laptop

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Robbie, I run a business called The PC Doctor. Have run it for the last 10 years and work for both business and home customers.

Give me a call on 01925 243249 and I can sort this for you.

G

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