I can confirm that I was able to watch the games last night using the Sky Sports App on my iPad. I'll try using my Windows laptop this afternoon but I've already checked to see that I can view other things on Sky Sports+.

I received several calls from my father last night to say that he was having problems getting it on his tv. I tried to talk him through the process / suggest a few things, but it ended up with him calling me back at 10pm to say that he'd been on to Sky and the outcome was that they were sending him a new remote control this week (his existing box should be ok).

Given that he's 92 (listeners to the 'What Would Brian Bevan Say?' podcast may know him by his pseudo name of Alan London but, despite what my brother may tell you, he isn't 103), and very deaf, I pity the poor woman in the call centre who had to deal with him.

You need to update it to 360 depending what type of set top box you've got.

Theyve issued new firmware and a new remote recently, you've got to update this and then you can get access to the red button.

It looks like it doesn't transfer existing recordings, so it's like a clean wipe

Jesus why don’t they just leave it as it is but cheers for the advice.

I think the crux of this, its a bug push to cut down on illegal streaming, so it's a tech change, also seems like sky are pushing their current gen tech

It’s cut down nothing people are still able to use dodgy sticks.

And this will proberbly push more people to get one, if i have to watch the games live now i may as well just get a dodgy box.