I've bought tickets in the shop plenty of times - including a South Stand ticket for Monday - and never been asked for details.

The only times I have were when I took the vouchers from her lad's season ticket in to buy a £5 ticket for a home game and a half price Magic Weekend ticket - both times for myself. I was asked to write name and address details on the back of the vouchers and on both occasions I just made them up.

All depends who you get in there and what mood they are in. I think they just make things up as they go along most of the time.

I bought tickets on Saturday morning and left very angry that i'd been hassled for all my personal details. I felt compelled to give them as I was paying with a card anyway but didn't like the approach for one minute. I'll be taking cash in future and not so forthcoming with information. Bad form wire the correct thing to do would be to ask politely for the information to be volunteered.

An email to Alex Wilson, Sales Manager would be very useful in this instance.