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Was in earlier to pick up two tickets for the south stand and maybe the away shirt while they're on sale.

Was told I needed to provide information i.e. name, address etc - asked if I could have the tickets without providing this information, was told no. Left without the tickets.

Guess they're not that bothered.
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I've bought tickets in the shop plenty of times - including a South Stand ticket for Monday - and never been asked for details.

The only times I have were when I took the vouchers from her lad's season ticket in to buy a £5 ticket for a home game and a half price Magic Weekend ticket - both times for myself. I was asked to write name and address details on the back of the vouchers and on both occasions I just made them up.
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Quote: latchfordbob "That's absolutely shocking. I wonder if it is club policy or just the person who served you being y. Either wouldn't surprise me.'"

All depends who you get in there and what mood they are in. I think they just make things up as they go along most of the time.
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Quote: Langer7 "Last post on this because to be honest, I'm not that d.

I'd just given my details to halfords and had to give info to another company yesterday - suppose I was just sick of doing it so I asked if i had to. In a 15 second conversation I was told I couldn't buy a ticket without providing the details in and the tone was take it or leave it.

I was 60/40 as to whether to go anyway (rushing back from work etc) so that little ultimatum made up my mind for me. No big deal, just from the clubs side no tickets or merchandise sold (or beer money on the night
I think you should feed that back to the club, it is clearly a breakdown in communication as no sensible business would wish to turn away customers.
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I bought tickets on Saturday morning and left very angry that i'd been hassled for all my personal details. I felt compelled to give them as I was paying with a card anyway but didn't like the approach for one minute. I'll be taking cash in future and not so forthcoming with information. Bad form wire the correct thing to do would be to ask politely for the information to be volunteered.
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An email to Alex Wilson, Sales Manager would be very useful in this instance.
49 posts in 4 pages 
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