I went in the club shop the other day and to be fair to the lad and the rest in the club shop it was packed.And like myself they was probably cheesed off with the 1st time goers asking wheres the north stand,wheres the west stand,whats the hospitality package like,can I have a seat near the bar,whats wembley like,its my sons 1st game tonight.The list goes on .Not knocking any of the 1st timers coz we all was 1 at some piont.To answer the coach question.I reckon the club will have 1 or poss more and the details will be made available after wembley

should produce a booklet for first timers showing were everything is around the ground and more background on the club and players if they are knew for the sport.

Try the club website for stuff. OK, so its not brilliant and could be more supporter friendly but there is quite a bit of stuff on there.

IMHO I dont think the club will do a coach to Quins. It will have to leave Friday lunchtime at the latest and therefore there will be a lot of adult supporters unable to make it, so financially it might not "work"

That's a good idea. Could even call it Wolves Official Guide 2010.

My favourite subject. I live 130 miles from the ground and have no problem getting through to the club. I don't have any problem with the staff at the shop, they are always very helpful, my replica shirt has been washed at least 20 times and is still as good as new, the gatemen are always OK with me, especially when I rip out the right part of my season ticket. Am I just very lucky, or is it that I am easily pleased? How many more threads like this can we have?

congratulations for living so far away, your medal is int he post. I have explained to the lad in question since that it is not a personal thing against him or the shop. It is the only time i have ever had a problem with the service.
And yes i think you are lucky apart from living thatfar away must cost you a fortune in travel!!!!!!!!!!!!!!!!!!

Would the 'div' be able to promote and sell it though?

for me it all comes from the top down, ian powell the bloke incharge of the club shop has no idea of customer service, as ive identified on numerous occasions.

He is also a saints fan and openly admitted in the club shop he wouldnt be seen dead wearing any warrington merchandise.

If he doesnt take any pride in what he doesand obviously isnt passionate then why should his staff be?

Lee briers is a Saints fan isn't he?

maybe, but he has a passion fo rhis job and inspires othersaround him

Some of the responses to this thread are clearly not what is required in putting any problems that there are right. If you have a problem with club staff please contact Dave Hutchinson on davehutchinson@warringtonwolves.com who will be only too happy to help try and resolve the situation. In fairness to the shop staff they are probably 300%busier than they normally are and under that pressure the odd mistake may happen. Also they can only give you the information about transport and tickets when it comes down from above so as above please give Mr Hutchinson a call.

Some of the responses to this thread are clearly not what is required in putting any problems that there are right. If you have a problem with club staff please contact Dave Hutchinson on davehutchinson@warringtonwolves.com who will be only too happy to help try and resolve the situation. In fairness to the shop staff they are probably 300%busier than they normally are and under that pressure the odd mistake may happen. Also they can only give you the information about transport and tickets when it comes down from above so as above please give Mr Hutchinson a call.