Quote Wire_Yed="Wire_Yed"Sometimes you find in positions of authority people feel the need to assert it and thus all wisdom goes out of the window. It's a problem i had early on in my career when i just dealt in absolutes, it gets you nowhere and definitely doesn't win you any friends.
The trouble with stewards and bouncers is that the job is perceived to be a job that can 'get a bit tasty' so only draws certain types. These types have usually only got 2 types of diplomacy left hand and right hand. Obviously there are always people who break the stereotype but they are few and far between.'"
not that you'd make sweeping stereotypes yed, not you! i take offence at what you have said. as an ex club bouncer and occasional steward in the past, it's ussually drunk fans who make unreasonable demands from stewards. sunday for example people were screaming at officials to open extra turnstiles, when informed there were not enough operators several people made comments like "why don't you take the money you fat c**t" to a female steward! very nice!
those few and far between you desscribe eventually turn into jobsworths because no matter how nice you try and be some drunken tit eventually gets right up your nose.
i chose to pack the job in after 22 years 'cause i knew it was only a matter of time before i gave someone an attitude adjustment!
i have a degree, work full time as a nurse in A&E, am used to obnoxious punters, it's you punters who should take a big look in the mirror at time! every one becomes a soap box lawyer when theY've had a beer, often forgeting assertiveness does not involve behaving in a threatening and abusive way.
RANT OVER!