Its even better if you phone them....apparently

Lock it. This type of thread isn't allowed, the shop is always terrible...

[size=9I do realise that i have criticised the shop before I have posted this[/size

As an 'out of towner' I can't knock em,always been good to me.

The complaints I see on the forum could be given to any club shop.My local football club Wolverhamptonon Wanderers are accused of exactly the same thing. I have to put up with the moaners every day in the office where I work . Sometimes you have to put up with a bit of hassle as long as you get what you want in the end.

I contact Wolfware quite often by phone, never had a problem, always good service.

Never had any real issues myself, I find they always do their best despite the workload that is heaped upon them at times.

Living in Ireland I use the shop very often to get tickets.

Always had good, friendly service.

This thread is getting far too positive.

I know they are a easy target ,but why should the staff in the club shop be criticised when they are doing their best under difficult circumstances?
The problems lie higher up in the club.

they get plenty of stick in there mainly due to problems with merchandise not getting in quicker and stuff which is beyond their control,there has been a few glitches with some aspects of season ticket renewals but this again is beyond their control.
i have been in twice to sort tickets out for next season and they have been very helpful and friendly,i think the shop has improved greatly,well done to all that work there.

I know.

Where's Live Wired to bring the negativity back to proceedings?

4 positive things on this thread about the souvenir shop..not 1 of em lives in Warrington.

I'd still sack the bunch of incompetants.