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FORUMS > Salford Red Devils > Problem with buying tickets online?
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Looking at it from another angle, surely one of the purposes of run-up games like this friendly (apart from getting the team ready) is to identify these sort of problems so that they can be addressed before the season begins. I hope that everyone experiencing problems has informed the club.

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Just had a little look and the options are pick up @ the stadium or print an E-ticket, seems reasonable to me least we know now if its a week before kickoff these are your two options.

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Quote: The optimist "Just had a little look and the options are pick up @ the stadium or print an E-ticket, seems reasonable to me least we know now if its a week before kickoff these are your two options.'"


So have these options just appeared? Nobody has previously mentioned being able to print etickets.

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It's a good idea and nobody has mentioned it because they need to find an angle to moan about it 1st icon_wink.gif

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Now giving you two options Collect At Venue-Evening of Show (Cardholder Only) £ 1.75
Tickets will be available for collection from the box office on the day of the event, from the time when the doors open. Please do not attempt to pick your tickets up before then as they will not be available. Tickets must be collected by the credit card holder who purchased the tickets in possession of the credit/debit card used to make the booking
E-Tickets (Print at Home Tickets)£ 1.75
Get your tickets delivered directly to your inbox so you can print them out at home. This is the fastest and most eco-friendly method you can choose!'"


so pay in advance & collect from Stadium ticket office on day of event or have ticket e-mailed to you to print off at home before you travel.
this method is standard for most gigs now though I always get annoyed at paying these booking agents a fee for them to use my printer ..

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How much was postage compared with the £1.75 fees above (personally I think it's scandalous that these companies charge for either of these new options).

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Quote: Iain "How much was postage compared with the £1.75 fees above (personally I think it's scandalous that these companies charge for either of these new options).'"


Think the postage was £2.25 (going off what it is for Wigan tickets). E-tickets are a great idea, but I agree, it's a bit cheeky to be charging just to be sent an email and have to print it yourself.

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Quote: The optimist "It's a good idea and nobody has mentioned it because they need to find an angle to moan about it 1st
Or maybe, just maybe, the options weren't there earlier?

You don't have to look for a reason to try and decry every complaint, y'know.

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Can we pay on the day and if so will it cost more or have the £1.75 postage/email/pick up fee?

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Quote: redmatt77 "Can we pay on the day and if so will it cost more or have the £1.75 postage/email/pick up fee?'"


You can buy them now from the stadium at face value (presuming they have staff there selling tickets at the mo) and I presume that they will be face value on the day of the game as long as it is not sold out - but you will have to buy them from the ticket office on the day - no cash on turnstiles.

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System working fine now.
As it was a holiday yesterday when I tried to buy, presumably sorted now that some IT bod is back at work.
All worked well.
Looking forward to it now.

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Quote: Iain "
Quote: Iain "Just had a little look and the options are pick up @ the stadium or print an E-ticket, seems reasonable to me least we know now if its a week before kickoff these are your two options.'"
'"


On the 22nd December I bought and received my Leigh tickets from the stadium at face value.

I was told that the car parking tickets could only be purchased on line, I went home and purchased a car park ticket,printed out by myself for £5.50.

I am hoping that I can get a season ticket for car parking I am awaiting a reply.

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bought mine online on 30th Dec for delivery to my home address - just hoping they turn up before Saturday !!!!! icon_rolleyes.gif

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There were no delivery options appearing when i tried earlier on today so I emailed ticketline through the link at the bottom of the page. I got a reply apologising, saying they would sort it and giving me the 0161 number to ring if I wanted to. Just looked on line and both print at home and collect on day are now there so looks like it may well have been a glitch over the holiday period or maybe they hadn't been told before it was a problem so didn't know?

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Quote: david caesar "bought mine online on 30th Dec for delivery to my home address - just hoping they turn up before Saturday !!!!!
If you got a booking reference you should be able to track your order on here:

https://www.ticketline.co.uk/account/or ... king-guest
Quote: david caesar "bought mine online on 30th Dec for delivery to my home address - just hoping they turn up before Saturday !!!!!
If you got a booking reference you should be able to track your order on here:

https://www.ticketline.co.uk/account/or ... king-guest


23 posts in 3 pages 
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