It's all Vickers fault

never a truer word: https://jbvickers.wordpress.com/tag/tou ... -rochdale/

never a truer word: https://jbvickers.wordpress.com/tag/tou ... -rochdale/

Could do with one of Wilky’s secret underground tunnels from Eccles town centre to the ground. Members only.

I ended up on the Salford email list a couple of years ago after buying tickets for the first Saints game at the Stadium. For a while I was sent a few, maybe weekly, email about upcoming games etc... I can't remember the last time I was sent one.

They don't know I am a Saints fan - all they know is that I have bought tickets for a Salford game at the AJ Bell Stadium, so I should be a prime target for their marketing efforts really.

I'm a lapsed season ticket holder, member, and have bought tickets online and from the ticket office, and get no email from the club.

Don't feel too hard done, I've been a season ticket holder for years and to date have never received an email, and as I don't do faceless book ter or instantgram I only rely on my forty plus years support to keep myself updated.

I personally don't bother about the crowd anymore as has been said many times thirty odd years of false dawns has put many off not to mention our electric fire in a bath relationship with games on TV (well they don't go well do they) ?
Once we try that magic formula called success things might change until then leave it out. Recently Cronulla Sharks had something like two and a half thousand at one of their home matches in torrential rain and rather than slating the fans the Tv commentry was full of admiration for the hardy souls who made the effort to go to the match.

I have been a season ticket holder for quite a few years now. I used to get e-mails from the club but don't anymore. They must assume that I am a satisfied customer

The Clubs email policy has always been poor. I've received emails sporadically over the years and have not had one since MK took over. This is compounded by the fact that I have actually phoned the Club and asked to be put on it, which they assured me they would.

Still no emails.

I doubted that the poor state of the email system could get any worse than when the previous administration were in, however I've been made to eat my words.

Occassional emails, but they seem to have dried up recently. As a ST holder, not good.

I'm really interested to know what the outcome of the £5 per ticket Warrington offer will be. I passed the details to my brother, who will be going to the stadium to buy tickets for himself and his 12 y/o son for their first visit to the AJ Bell. In fact, it will my nephews first time at a rugby league match. They live in Eccles, and are prime target market. I've asked him to let me know if the stadium are recording contact details, email addresses, phone numbers, etc. Some how, I'm sure this marketing opportunity will be missed.

They may feel that E-Mails are old hat and just concentrate on twitter and facebook, believing that everyone use only them

Well that maybe the case on their own statistics. However, in general, email is still the most effective (or rather has the highest return on investment) than any other type of online marketing, and by some distance.

I stopped following the club on Facebook, got a little tiring the constant hawking of club linked betting sites and the like, if it was purely news updates it would be perfect.

Just had an E-mail this morning from Mr Vickers

Well, shock horror! Just had a message from my brother: he went to the AJ Bell stadium today for the tickets. He actually got 4, as I asked him to pick up 1 for my dad, and 1 for my daughter who's back from Uni. He went went into reception, and they told him to go back to the ticket office, shout through the window, and someone would come out to deal with him. He did this, and someone came along to serve him. 4 tickets requested, paid cash, not one question and no contact details asked for. An absolute disgrace! The investment that Dr Koukash has put into the rugby club, both in terms of money and time, only to be let down by incompetence on a grand scale just amazes me! With such a huge promotion as £5 adult tickets / kids free, the stadium management company and ticket office staff must surely have been tasked with closing the loop on contact details. Such a basic thing, and probably the most important aspect of the whole promotion.

Our marketing department always reminds me of a popular Italian phrase to describe their politics; everything must change, so that everything can remain the same.