sorted over the phone - no probs

Seem's like it just depends on who you get.

Anyway - one thing that did confuse me was they said they didn't need the name and address for the second season ticket holder. Darren purchsed them with his card, but they said they didn't need the name of who the second season ticket was for? I thought names would be printed on the back of the card? Plus I want to be entered for the draw!!!!

Sorted now

We renewed our season tickets on the Devilution day,no problem sorting out our seats from the last two years, just awaiting the new passes for next season.

You must be one of the lucky ones Daz, I haven't a had a call from the club since I was asked too bring my boots for an away trip to Bradford back in June 2000!

I bet we've never sold as many season tickets as we have at this stage of the year before (and I don't even know how sales are going!).

Being snapped up in record numbers according to the club.Be nice if the club did an actual numbers update every so often.

Renewed 2 seats a few weeks back just wondered does any one know when we get the tickets for World Cup deal...

They wouldn't or at least never have updated fans on the numbers sold but I'm led to believe sales usually border on the pathetic, lets hope this changes.

I remember once, the club announced that season ticket sales were up 300% (or whatever it was) than that time the year before. Although that probably meant they'd sold 30 instead of 10

Hope any problems with people buying season tickets are sorted soon - it can be a simple thing going wrong like that which can put people off completely.

Come on guys,Give the club and the Telephone staff a break.The Doc has been totally turning the club on its head from where we were a few months ago.His recruitment drive has been to put it mildly impressive.New website,Online shops,Club rebranding to name a few of the initiatives already in place yet some of us are focusing on how the telephone staff actually articulated themselves.Gimme a break.

Mate I am more than happy at whats going on and the, lets be honest we're making bigger strides than those worn by Neil Baynes! All we need though is to get the basics right, staff who are given correct training and product information so they know what it is they're selling just as in any other company.

Hell yeah we'r heading in the right direction though!

Have to agree with both points of view, things have radically improved, but could get better. As Dave Matthews said at the Forever Reds meeting, there are still shortages of back office staff. I guess we are all pleased that the recruitment drive and money spent has been on the playing side. The back office will start to catch up with recruitment as we move forward. It does not matter one jot how big an organisation you are, or how many staff you have, there are always things that go wrong, or you could do better. Look at the turnaround in staff, very few from the old organisation left, so cut them some slack. Praise the positives and offer constructive comments that the club can take on board to improve the negatives. At least we are selling season tickets this year, albeit with a mixed level of customer service.