think someone on here said regarding the stadium its all for corporate and the big nice posh west stand is for them to and the rest was designed by school kids.

the fans are left with 3 small very basic stands with not much to shout about in.

if they really wonted to please the fans when building this stadium we would have a standing on the side lines and not both behind the posts.

also a proper area for fans to drink in.

Outsider here, looking in but if Ledge did call and asked about his missing ticket. Then he should have had a call back and if they could not find the ticket, some kind of replacement should have been offered to allow his son to go.

They could have quite easily called back said I'm sorry sir at present we are unable to find the missing season ticket, but if you pop down to the club at a time of your convenience or even on the night in question there will be a replacement season ticket. Can I just confirm the original ticket details with yourself so we can get the replacement to match the original. For now the new ticket will be a temporary pass, but as soon as we can we will get a full replacement issued.

I hope that is satisfactory and for the inconvinance and the fact this was not sorted earlier we have included a complementary voucher for refreshments on the opening night.

I'm sure most fans can understand teething issues, but they still need resolving prior to kick off to allow people to attend. At the cost of a £5 in drinks vouchers would maintain goodwill. Just a thought.

not a great first impression of the new ground although you are always going to get teething problems,only 2 turnstiles open at our end to start with baring in mind that 9 coaches all arrived at the same time so it took about 20 mins stood in snow just to get in,again only one outlet with 4 people serving for around 1200 people and then the cardinal sin of running out of lager before the game has even kicked off.

the way out was pretty smooth considering there is only one road in and out and they got the coaches away bypassing all the traffic.

has i said all just teething problems on a bitterly cold night and i look forward to going back in better conditions.

bit of a worry that there were only 4500 people there and even worse that we brought a good following with us,i dont know how you can pay the rates and survive on those gates for too long.

Yeah I know you effin did we were stuck getting out that car park for 45 minutes and then they stopped us to let all your coaches out, terrible night all round.

Why should I go and get it?! Do you know where I live?! Didn't think so! If they had called back when they said I'm sure the issue would've been resolved satisfactorily. The fact is wasn't is the disgrace!

Why can't they send out all orders together? Surely it can't be too difficult.

Three of my friends seasons tickets didn't arrive in time. The solution go to the stadium, mention it comp ticket.

ROCKET SCIENCE

I did find it rather strange that only one of the two outlets was open in the main stand, you'd like to think this was staffing issues rather than what will be the norm.
Also they definately need the four pint holders you used to get at the Willows.

my mate lives in Heywood so we went before kick off on the day of the game to pick it up, he had phoned but couldn't get through so he decided best thing was to go before kick off, mine didn't come until Wednesday and I had been paying since June. The easiest way is to communicate with the club is via facebook or twitter, they tend to reply very quickly to the questions on there because people can see it.

That is too much common sense!

well in the past the club have always phoned me back be it the shop or the marketing office, perhaps it is how some people are on the phone when making the first call, just a suggestion.

So the club shop shouldn't ring people back if they don't like their attitude? Come on Pev get real.

I phoned on Wednesday to say my ST had not arrived.
I got a call back later that day to tell me what to do if it had not arrived by Friday.
Ticket arrived Thursday so panic over but overall I was very happy with how it was handled.