Quote: Prestwich Red "I know someone who works at the ticket Office'"
So do I.
Quote: Prestwich Red "Please remember that these are people who just work there, it is not their fault the computers are slow and sometimes dont work, or the printer sometimes takes longer than usual to print out.'"
No one is, as far as I can see, blaming the poor sods working behind the counter. You're right, it's not their fault the system isn't very good and it's not their fault that Salford/Ticketline have come out with some questionable policy that members cannot buy tickets before the day of a game. None of this is the fault of the frontline staff and I'm pretty sure we'd all be in agreement on that front?
Quote: Prestwich Red "The abuse they get is just not on,'"
Abuse? Where? On here?
Quote: Prestwich Red "tell you what those who complain all the time get behind the counter and try to do the job.'"
I refer you to my earlier comments. No one is questioning the job that the staff themselves are doing. All people are doing is suggesting ways that could make their job much easier if taken on board by Salford/Ticketline.
Quote: Prestwich Red "For those that can the best way is to get a ticket in the week'"
But members can't do that. Members have to buy on the day. So changing the policy so that members can buy during the week can only help, right?
Quote: Prestwich Red "or get to the ground earlier.'"
As I said, plenty of people did turn up earlier and get caught in the queues.
Quote: Prestwich Red "Or pay the extra and get one on line.'"
Again, that's no good for members. And, really, should people have to pay extra?
Quote: Prestwich Red "Dont be surprised if you turn up 10 mins before KO and there are queues.'"
Again, I'm not sure why people are just trying to blame it on people turning up late to the turnstiles?
No one is knocking the work done by those working in the windows. But the club, Ticketline and even G4S can surely work together to make a few minor changes to the system to make things easier for themselves, the ticket office staff and all supporters.