FORUMS > Salford Red Devils > Couldn't run a drinking session in a brewery!! |
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International Chairman | 6769 | No Team Selected |
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Feb 2002 | 23 years | |
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| Quote: scoot "I have in the past been told by the club shop they will phone me back- they never do. I am convinced the are under orders to not phone back to save phone costs, and they (us) will phone back'"
well in the past the club have always phoned me back be it the shop or the marketing office, perhaps it is how some people are on the phone when making the first call, just a suggestion.
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Player Coach | 2488 | No Team Selected |
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Sep 2005 | 19 years | |
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| Quote: Bigpev "well in the past the club have always phoned me back be it the shop or the marketing office, perhaps it is how some people are on the phone when making the first call, just a suggestion.'"
So the club shop shouldn't ring people back if they don't like their attitude? Come on Pev get real.
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Player Coach | 1760 | No Team Selected |
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Jun 2005 | 19 years | |
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| Quote: scoot "I have in the past been told by the club shop they will phone me back- they never do. I am convinced the are under orders to not phone back to save phone costs, and they (us) will phone back'"
I phoned on Wednesday to say my ST had not arrived.
I got a call back later that day to tell me what to do if it had not arrived by Friday.
Ticket arrived Thursday so panic over but overall I was very happy with how it was handled.
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Rank | Posts | Team |
International Chairman | 6769 | No Team Selected |
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Feb 2002 | 23 years | |
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Aug 2013 | Aug 2013 | LINK |
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| Quote: Walshovski "So the club shop shouldn't ring people back if they don't like their attitude? Come on Pev get real.'"
I am saying they shouldn't phone them back but human nature dictates what will happen, unless we have a trained staff who can take the crap some people give some calls will not be made, it is not a call centre, and I bet the staff are only on minimum wage and not paid to take crap. But they are the public face of the club and it is by their actions that the club is judged, perhaps the club need to look at this and try and sort it.
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International Chairman | 69 | No Team Selected |
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Dec 2001 | 23 years | |
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Jul 2016 | Jul 2016 | LINK |
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| I purchased two season tickets in Jan - chose the ''last two'' on N row W3
I received one the week before the match and spent days chasing the other - again no one ever rang back. Finally got past the ridiculous phone sysyem by going for the operator option and got Stuart who was very helpful. Arranged to collect ticket on Friday before match. When I got to the shop and received my tickets I found they were for A row. I asked where were my bought tickets and was told they had sold them to someone else and so re located me. I refused to accept this and Stuart went somewhere and came back with two more tickets on N row about 6 seats from the previous ones - so much for the last two!!!. At the stadium I found the row was practically empty.
A long rant but I think this is the reason we are not going any where a complete shambles in the running of the club and it must filter down to the players so they have no reason to have a team spirit.
If Dave Tarry is responsible for the running of the club's day to day admin he wants relieving of the job.
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Player Coach | 8119 | |
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Jul 2005 | 19 years | |
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Apr 2020 | Apr 2020 | LINK |
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| This shouldn't be an issue though. We can't sell more than 1500 season tickets surely, how hard is it to get them printed up and sent a month before the season?
At least at United they can point out they've got 50,000 of them to process.
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Rank | Posts | Team |
International Chairman | 6769 | No Team Selected |
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Feb 2002 | 23 years | |
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Aug 2013 | Aug 2013 | LINK |
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| Quote: Diavolo Rosso "This shouldn't be an issue though. We can't sell more than 1500 season tickets surely, how hard is it to get them printed up and sent a month before the season?
At least at United they can point out they've got 50,000 of them to process.'"
yes but United have a closing date of two months before the season starts, Salford had no cut off date so tickets were being sold on a daily basis, perhaps it costs more to print off individually and they wait until they have a set number before doing a print run, only a suggestion.
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Club Coach | 567 | No Team Selected |
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Jan 2005 | 20 years | |
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Jan 2018 | Oct 2015 | LINK |
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| fam guessing thease season ticket cards are just ur standard cards with bit of graphics an a bar code on the back, now i no colleges when enrolling you have the same cards an simply have a machine next to them that prints everything or at least a template with your picture on.
do not no what the club do they must send the details off for someone else to do. think they would be more efficient with doing it them selves
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International Chairman | 4159 | No Team Selected |
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Mar 2002 | 23 years | |
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Oct 2019 | Oct 2019 | LINK |
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| They run a card through a printer in the shop.
I know as I lost my original
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Rank | Posts | Team |
Player Coach | 8119 | |
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Jul 2005 | 19 years | |
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Apr 2020 | Apr 2020 | LINK |
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| Quote: Bigpev "yes but United have a closing date of two months before the season starts, Salford had no cut off date so tickets were being sold on a daily basis, perhaps it costs more to print off individually and they wait until they have a set number before doing a print run, only a suggestion.'"
I think it's more a case of people not having their sh*t together as usual. One of the lads has had his money taken but there's no record of him either being a season ticket holder or on their DD scheme. You have to expect a small number of problems but even in my small circle of mates there have been umpteen issues.
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Player Coach | 37 | No Team Selected |
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Aug 2006 | 18 years | |
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Nov 2014 | Mar 2014 | LINK |
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| Quote: Diavolo Rosso "One of the lads has had his money taken but there's no record of him either being a season ticket holder or on their DD scheme.'"
That was an absolute disgrace. He's not been coming for long either so he's got every right to wash his hands of the whole thing.
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International Star | 8 | No Team Selected |
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Feb 2012 | 13 years | |
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Mar 2012 | Mar 2012 | LINK |
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| any one got their free goodie bag yet by any chance
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Club Owner | 11532 | |
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Jul 2003 | 21 years | |
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Jul 2024 | Jan 2016 | LINK |
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| Quote: pendleton red "any one got their free goodie bag yet by any chance'"
Taken from the club Facebook page:
Although some of you already know this, supporter packs are now available for collection for the Club Shop! Look great! Those who have already collected seem to agree! Apologies for the slightly late post on that - death by meeting... /Steve
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Player Coach | 844 | No Team Selected |
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May 2008 | 17 years | |
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Jun 2013 | Jun 2013 | LINK |
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| What about my turf?
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Rank | Posts | Team |
Club Owner | 11532 | |
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Jul 2003 | 21 years | |
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Jul 2024 | Jan 2016 | LINK |
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| Quote: The Original Red Devils "What about my turf?'"
Come on Daz, we've got three "last ever" games to play on there, first.
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