We were also charged £20 a head, my mrs kicked saying it said on the Crusaders own website that tickets were £12 seating and £10 on the terracing. When she pointed this out she was told she had been looking at the wrong site (which she hadn't) and he was a proper arragant to55er, who wasn't interested in listening to her complaint and ended up saying "look do you want the tickets or not?"

We bought the tickets and left, because there was a big queue behind us and we were holding them up and it was getting on for 2.40. When we got inside the stadium, my wife took her complaint to the head steward (who by the way was more than helpful). He said he'd go and look into our complaint and he'd get back to us. He came back about 10 minutes into the game. After he'd seen the website on my wifes phone he gave us a £20 cash refund and an appology for the way the bloke in the shop had spoken to her. He said the to55er would be losing his job, to which my missus said she didn't want that, just a bit of customer service training, but he said that this was just the final straw. They'd had several complaints about him, including the fact that he'd refused to sell anymore tickets after 3 o'clock. The stewards had to take cash on the gate to let a load of Salford fans in after 3 o'clock.

Was only pointing out what the price was for tickets being sold at the Willows, not stating you should all go down there to get them.
If people are looking into the ticket price/purchase fiasco at Wrexham, (GMR) it gives them some idea of prices that were available.

i am sure that it said on GMR that someone lost their job because of it and crusaders apologised

I went to the Crusaders-Catalans game in the cup and there were two police vans there for that one as well as several officers in the ground

Interesting stuff. Will know next time, if the 2011 season away fixture v Crusaders RL is at Wrexham, to get the tickets in advance.

Still reckon that Salford City Reds could do a bit more to publicise ticket selling arrangements for away games in the match programme (compare with the info in the Crusaders RL match programme last Sunday), especially if the Club still do get a commission on away match tickets sold via The Willows.