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Quote: bren2k "But your focus is too narrow - marketing managers at SL clubs can't be expected to have any meaningful whole-sport effect on broadcast deals, sponsorship, national media profile for players and clubs etc; that's a job that quite rightly sits with a central function - absolutely propped up and underpinned by what individual clubs do - but with a much wider focus on the entire sport. The RFL has singularly failed in that mission - which I guess is why when a big player like Hearn expresses an interest, some people see it as the solution?'"


One feeds the other in my view.

Don't get me wrong, I will happily critique the RFL as much as I do the clubs. My issue is that by using the RFL as this convenient lightning rod for the game's failings, it moves the focus away from the real issue.

The clubs are the primary point of consumption for the sport. They collectively sell tickets to all but four RFL-controlled club events (the GF, CC Final, Semi Finals Day and Magic Weekend), the clubs control the matchday experience at all but these four events, provide the spectator facilities at all but these four events, they control their own CRM databases and they have the biggest influence in the quality of the 'product'.

The clubs also own the image rights to the players themselves. In my view, it is right to put the onus on them to increase the national profile of our players. The Premier League isn't the one putting forward players for interviews with national newspapers and magazines - it's the clubs. The clubs know their players better than most, they know the stories that they have to tell and they have PR people who are (supposedly) there to try and get those stories in the public eye.

When it comes to commercial and broadcast deals, the only tangible thing that the RFL has to sell is "access to our audience". The problem is that the RFL largely has its hands tied as to what audience it can offer - the clubs are the biggest driver in who watches the sport because it is massively influenced by the audiences that they speak and market to.

We're about to enter a phase where the SL clubs are very much responsible for the commercial success of this sport. They wanted greater control, and now they have it. But if and when things start going pear shaped, do you think Elstone and the SL chairman are going to jump in front of the bullets as they get fired towards Red Hall?

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Quote: bramleyrhino "One feeds the other in my view.

Don't get me wrong, I will happily critique the RFL as much as I do the clubs. My issue is that by using the RFL as this convenient lightning rod for the game's failings, it moves the focus away from the real issue.

The clubs are the primary point of consumption for the sport. They collectively sell tickets to all but four RFL-controlled club events (the GF, CC Final, Semi Finals Day and Magic Weekend), the clubs control the matchday experience at all but these four events, provide the spectator facilities at all but these four events, they control their own CRM databases and they have the biggest influence in the quality of the 'product'.

The clubs also own the image rights to the players themselves. In my view, it is right to put the onus on them to increase the national profile of our players. The Premier League isn't the one putting forward players for interviews with national newspapers and magazines - it's the clubs. The clubs know their players better than most, they know the stories that they have to tell and they have PR people who are (supposedly) there to try and get those stories in the public eye.

When it comes to commercial and broadcast deals, the only tangible thing that the RFL has to sell is "access to our audience". The problem is that the RFL largely has its hands tied as to what audience it can offer - the clubs are the biggest driver in who watches the sport because it is massively influenced by the audiences that they speak and market to.

We're about to enter a phase where the SL clubs are very much responsible for the commercial success of this sport. They wanted greater control, and now they have it. But if and when things start going pear shaped, do you think Elstone and the SL chairman are going to jump in front of the bullets as they get fired towards Red Hall?'"


There's not much to disagree with in theoretical terms - but realistically, which SL club has a Marketing Dept of sufficient calibre and capacity to manage all of that? You're describing a 6 figure role, plus a team of people to do the busy-work - which is just not practicable for most (if not all) clubs.

I've long thought that there should be a central function - paid in part by holding back some central funding - that can create and disseminate marketing & PR campaigns and material for the whole sport; which is then backed up by local marketing activity from within the clubs themselves. We got pretty close to it for a brief period with the 'Extraordinary Rugby' campaign - which I thought was very good - but it soon fizzled out.

I wholeheartedly agree that clubs are at the forefront - but I also believe that, given all of your serious points about the primary point of consumption etc, that the governing body should be much more demanding, and take control of marketing the *whole* sport - whilst guiding and supporting clubs to market themselves in their local areas; including handing down style and content guides that ensure a consistent message and branding.

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Quote: bren2k "There's not much to disagree with in theoretical terms - but realistically, which SL club has a Marketing Dept of sufficient calibre and capacity to manage all of that? You're describing a 6 figure role, plus a team of people to do the busy-work - which is just not practicable for most (if not all) clubs.

I've long thought that there should be a central function - paid in part by holding back some central funding - that can create and disseminate marketing & PR campaigns and material for the whole sport; which is then backed up by local marketing activity from within the clubs themselves. We got pretty close to it for a brief period with the 'Extraordinary Rugby' campaign - which I thought was very good - but it soon fizzled out.

I wholeheartedly agree that clubs are at the forefront - but I also believe that, given all of your serious points about the primary point of consumption etc, that the governing body should be much more demanding, and take control of marketing the *whole* sport - whilst guiding and supporting clubs to market themselves in their local areas; including handing down style and content guides that ensure a consistent message and branding.'"


I agree that the branding and style needs to be consistent, but I wouldn't necessarily want to see all club marketing become centrally controlled. The clubs should know their audiences and markets better than the RFL (and remember that the clubs have recently fought to have more control over the marketing in general), and clubs will have different priorities for their marketing. Leeds at the moment seem to be putting their efforts into the corporate and premium market, which makes sense for them - they'll have a lot of corporate and premium capacity to sell very soon. But does that work for Huddersfield - a club that is still selling season tickets at less than a tenner a game?

I don't necessarily agree that what we're asking for here is beyond the financial reach of clubs. I have seen small marketing teams with relatively small budgets produce a hell of a lot more than some of the stuff descibed there, but it does require those marketing operations to think carefully about their strategies and work smarter. How many clubs, for example, are using relatively cheap tools like CRM and marketing automation as best they can? Probably not many. Too many clubs have fallen into lazy habits like cheap tickets, and haven't thought about how they actually contribute to long-term growth. I know people think that cheap tickets are a good way to get people into the grounds, but they way they have generally been used has meant that we've basically given discounts to people who would have paid full price anyway.

We've got a hell of a lot of content that we could share with the wider world, and it doesn't take masses of resources (either time or budget) to do that. It just needs clubs to think smarter about how they do that. How much resource goes on producing matchday programmes in this day and age, and for what impact, when we have free and 24 hour access to content?

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Quote: bramleyrhino "I agree that the branding and style needs to be consistent, but I wouldn't necessarily want to see all club marketing become centrally controlled. The clubs should know their audiences and markets better than the RFL (and remember that the clubs have recently fought to have more control over the marketing in general), and clubs will have different priorities for their marketing. Leeds at the moment seem to be putting their efforts into the corporate and premium market, which makes sense for them - they'll have a lot of corporate and premium capacity to sell very soon. But does that work for Huddersfield - a club that is still selling season tickets at less than a tenner a game?

I don't necessarily agree that what we're asking for here is beyond the financial reach of clubs. I have seen small marketing teams with relatively small budgets produce a hell of a lot more than some of the stuff descibed there, but it does require those marketing operations to think carefully about their strategies and work smarter. How many clubs, for example, are using relatively cheap tools like CRM and marketing automation as best they can? Probably not many. Too many clubs have fallen into lazy habits like cheap tickets, and haven't thought about how they actually contribute to long-term growth. I know people think that cheap tickets are a good way to get people into the grounds, but they way they have generally been used has meant that we've basically given discounts to people who would have paid full price anyway.

We've got a hell of a lot of content that we could share with the wider world, and it doesn't take masses of resources (either time or budget) to do that. It just needs clubs to think smarter about how they do that. How much resource goes on producing matchday programmes in this day and age, and for what impact, when we have free and 24 hour access to content?'"


Just for clarity - I'm not suggesting that *all* clubs marketing should be centrally controlled; I'm saying that the overarching style, branding and content should be - but that clubs should still be responsible for doing their own work in their local market - within prescribed style and branding guidelines.

It makes sense to me to invest in one really talented team to handle the bigger picture stuff related to the whole game that, quite frankly, is too serious and important to leave in the hands of any single club. And that by extension, that team could also support and train their counterparts at club level to do local marketing campaigns that tie in with the bigger picture strategy - and maybe achieve some economies of scale both in financial and knowledge terms, around things like CRM, materials, video content, advertising etc.

For me, we're missing so many tricks, and having 12 - 14 hard-pressed individuals, with little reach or network outside their own locality, doing pretty much the same things to try to flog ST's, corporate boxes and shirts, *and* giving them stewardship of the promotion of the entire sport, is not just unrealistic, but irresponsible.

49 posts in 4 pages 
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