Quote bramleyrhino="bramleyrhino"I think Huddersfield is one example of a club that has overplayed the cheap ticket card, to the point where it has devalued their product (and indeed, the sport) to such an extent that they find it impossible to convince a substantial amount of people that it is worth full price. Remember when fans were let into a game for free for a "historic, world shattering announcement" that happened to be nothing more than a cheap season ticket deal? What message does that send out about both the club and the sport? Bradford were guilty of exactly the same.
I've been to the John Smiths as a visiting Leeds fan, a fixture that should sell well, on criminally cheap tickets. I just can't see the logic in underselling a fixture that is arguably your easiest of the year to sell. I've even seen other clubs running Groupon offers when they host the Giants because Huddersfield fans tend not to travel - presumably because they've become accustomed to cheap tickets. I'd love to have a look at the Giants CRM and see the average LTV they attribute to the supporters within it.
I'm all for tactical offers but they have to be just that - tactical. Underselling some of your biggest draws of the season seems like a very bizarre and unimaginative tactic.'"
The Giants got screwed royally because their strategy of getting fans in was ironically damaged by their success and SKY.
The Giants pitched everything into getting kids and family's to games based on SUNDAY afternoon KOs.
Face painting, balloons, activities outside the ground.
It was paying dividends and crowd started rising.
We were developing a very large fan base of kids and women coming to the games. I would actually say that I felt that we had a higher proportion of women and kids than any other SL team.
But when we started winning and Sky started messing fixtures around we ended up with far too many games on evenings, Fridays Saturdays and Thursdays.
At every one of these games ONE THIRD of Season ticket holders did not attend.
Last season the club did a consultation on moving games to Friday nights but fans voted against it.
We had a marketing strategy that put all our eggs in one basket.
The basket broke
We now need a new strategy based on our games being on an evening and need to be appealing to a different demographic.
Pissed up teenagers and 20 year olds who want to come out on an evening.
Five years ago we went as a group of 20 families and kids. Now it is down to 8.
I don't get a season ticket because it is not worthwhile as I cannot make evening games regularly.
Weekday afternoons or bust for me