Agreed Sadfish, you have more control with a DD and I think that was the point our Fax friend was making. Thankfully credit cards can now have short expiry dates but like you say they shouldn't take an unauthorised transaction. If they did you have a right to appeal.

As for unauthorised transactions and having to appeal against them, don't dare get me started on the concept of contactless payment cards. I hate the things yet the ombudsman can't and won't enforce financial institutions not to push them onto debit/credit card holders.

Cancelled mine today, offered me it at £4 per month for a year but I declined. Emailed me reference.

Anyone cancelling online, take a screenshot.

I’ve had a right game with them. Cancelled in December, and that months payment went out (no argument on that one), but then January went out too and they claim never to have had it cancelled and that they can’t check on their system (bull). Apparently because I didn’t take a screenshot of everything I do online then it’s my fault.

Scum company. Glad to be rid of them.

if you cancel by dd, go into your bank and instruct them to cancel, they cant take money out of your account

ive dont that in the past with gyms