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| Rank | Posts | Team |
| Player Coach | 17 | No
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| Joined | Service | Reputation |
| Oct 2010 | 15 years | |
| Online | Last Post | Last Page |
| Aug 2012 | Aug 2012 | LINK |
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The England shirt was the same with the printed ISC and team logo as well
The original P+P was £2
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| Rank | Posts | Team |
| Administrator | 21315 | St. Helens |
| Joined | Service | Reputation |
| Jul 1999 | 26 years | |
| Online | Last Post | Last Page |
| Aug 2025 | Feb 2025 | LINK |
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Administrator
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| Did you get the guys name?
Send a letter of complaint, how much is a first class stamp, oh wait don't bother  |
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| Rank | Posts | Team |
| International Board Member | 12006 | No
Team
Selected |
| Joined | Service | Reputation |
| Jul 2003 | 22 years | |
| Online | Last Post | Last Page |
| Mar 2019 | Oct 2014 | LINK |
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| Quote ormian7="ormian7"The England shirt was the same with the printed ISC and team logo as well
The original P+P was £2'"
Strange really considering that the exact same shirt last year was embroidered. (well, not exactly, it's the same as the St Helens, Wire, Wigan, Leeds, Hull etc etc shirts) |
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| Rank | Posts | Team |
| International Board Member | 20966 | No
Team
Selected |
| Joined | Service | Reputation |
| Aug 2003 | 22 years | |
| Online | Last Post | Last Page |
| Jun 2015 | Feb 2015 | LINK |
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| Quote Fax Machine="Fax Machine"Last week I ordered some inkjet cartridges online, 2 x black, 1 x Photo Cyan and 1 x Photo Magenta. I received 2 x black, 1 x Cyan and 1 x Magenta.
I rang their sales department who apologised for the error, promised to send the 2 correct cartridges by next day delivery (which they did) and told me to keep the other 2 cartridges with their compliments.
That's customer service! They now have my loyalty.'"
This is the way that all companies should deal with errors like this......and most in office supplies do.
It cultivates customer loyalty and also contributes to the delivery of a better service in the long run as the "free goods" you've just received come straight off their bottom line. |
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| Jan 2018 | Dec 2017 | LINK |
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| Quote Finsbury Wire="Finsbury Wire"Was it Gareth Raynor?'"
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| Rank | Posts | Team |
| Player Coach | 17 | No
Team
Selected |
| Joined | Service | Reputation |
| Oct 2010 | 15 years | |
| Online | Last Post | Last Page |
| Aug 2012 | Aug 2012 | LINK |
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| Quote Conroy="Conroy"Strange really considering that the exact same shirt last year was embroidered. (well, not exactly, it's the same as the St Helens, Wire, Wigan, Leeds, Hull etc etc shirts)'"
The difference in quality between this England shirt and last seasons Warrington shirt (which I also have, £2.99 JJB bargain!) is ridiculous. This England shirt is described as a 'Supporters' shirt though so this may be where the difference lies |
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| Online | Last Post | Last Page |
| Jan 2025 | Dec 2023 | LINK |
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| Quote gutterfax="gutterfax"This is the way that all companies should deal with errors like this......and most in office supplies do.
It cultivates customer loyalty and also contributes to the delivery of a better service in the long run as the "free goods" you've just received come straight off their bottom line.'"
Exactly. The cost to them is peanuts as it would have cost them nearly as much to pay the return postage. For that they now have my loyalty as a preferred supplier and I will recommend them to my friends as well.
I was going to name the company but wasn't sure if that was allowed. |
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| Rank | Posts | Team |
| International Chairman | 863 | No
Team
Selected |
| Joined | Service | Reputation |
| Dec 2001 | 24 years | |
| Online | Last Post | Last Page |
| Dec 2018 | Aug 2016 | LINK |
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I ordered some black and white print cartridges from Kodak and they sent colour ones. When I rang them they apologized and sent the B+W ones. I asked about returning the colour ones and they said "don't bother, it's our mistake"
They also sent me a free printer head replacement, even though it was out of warranty.
I'd certainly buy from them again.
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| Rank | Posts | Team |
| International Chairman | 37704 | No
Team
Selected |
| Joined | Service | Reputation |
| May 2002 | 23 years | |
| Online | Last Post | Last Page |
| Aug 2018 | Aug 2018 | LINK |
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| Quote JB Down Under="JB Down Under"Was this the same "business manager" who got us such a good naming rights deal last year I wonder? Sounds like he has the credentials!'"
Unless he works for IMG and also moonlights as a chairman for all 14 Superleague clubs, I doubt it |
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| Rank | Posts | Team |
| International Star | 1002 | No
Team
Selected |
| Joined | Service | Reputation |
| Apr 2012 | 13 years | |
| Online | Last Post | Last Page |
| Jun 2015 | Feb 2015 | LINK |
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| Quote Finsbury Wire="Finsbury Wire"Is it worth getting so worked up over a pound?
We could set up a postage hardship fund for you?'"
Doesn't matter if its a pound or a hundred, it still sends the message "we are a two bit outfit staffed by a bunch of clowns" ( I mean this isn't a kid in a call centre, but a supposed business development manager). Not that we need any more messages, one look at the bloke in charge is all that's needed. |
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| Rank | Posts | Team |
| International Chairman | 5392 | Wakefield Trinity |
| Joined | Service | Reputation |
| Dec 2001 | 24 years | |
| Online | Last Post | Last Page |
| Jan 1970 | Jun 2022 | LINK |
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It's also a matter of law. The Sale of Goods Act 1979 (as amended) clearly states that a buyer should not be out of pocket if the vendor has broken the contract of sale in any way.
Return postage 2nd class up to 750g is £2.20, up to 1kg is £3.50. Not a small amount of money so the 'pound' claim was BS.
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