FORUMS > St. Helens > Shop opening times |
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| What's going on here, some on here have turned into "saddened clones" during the masters absence.
I would rather be optimistic and say marketing will improve once everything is up and running. We were flogging a dead horse on the marketing side at Knowsley Road with an impeding move to a new stadium which probably had quite a few false dawns over the years.
We only received the keys to an unfinished stadium in November, to be fully operative in 4 to 6 weeks is impossible, you,ve more chance of seing a bloke in a red suit flying over the new stadium way bridge.
I shoul imagine Sir Mac will be looking at other revenue streams to get the club profitable over a 7 day operation, he knows he,s got a great fan base coming his way in 2012 and is probably has done a risk assessment in some disgruntled fans due to technical, staff shortages and human error.
The only problem I have with the club is the communication, I would sooner they say that the club shuts down for 4 weeks to get everything up and running.
Instead they seem to be trying to keep the balls up in the air trying to please everybody, which is impossible.
The club will have more important priorities to conclude like a full health and safety certificate, sponsors,, conferences etc etc. the amount of opportunities this stadium brings is massive..............stop whining and let them get on with it.
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| Quote: Judder Man "What's going on here, some on here have turned into "saddened clones" during the masters absence.
I would rather be optimistic and say marketing will improve once everything is up and running. We were flogging a dead horse on the marketing side at Knowsley Road with an impeding move to a new stadium which probably had quite a few false dawns over the years.
We only received the keys to an unfinished stadium in November, to be fully operative in 4 to 6 weeks is impossible, you,ve more chance of seing a bloke in a red suit flying over the new stadium way bridge.
I shoul imagine Sir Mac will be looking at other revenue streams to get the club profitable over a 7 day operation, he knows he,s got a great fan base coming his way in 2012 and is probably has done a risk assessment in some disgruntled fans due to technical, staff shortages and human error.
The only problem I have with the club is the communication, I would sooner they say that the club shuts down for 4 weeks to get everything up and running.
Instead they seem to be trying to keep the balls up in the air trying to please everybody, which is impossible.
The club will have more important priorities to conclude like a full health and safety certificate, sponsors,, conferences etc etc. the amount of opportunities this stadium brings is massive..............stop whining and let them get on with it.'"
If they sent you a turd in the post you'd be happy.
You obviously think that 10 days of lost telephone sales of merchandise and season tickets is OK and that saints don't need the money or the fans.
You are really coming accross as a sycophant of the highest order.
Quite frankly what has happened is an absolute disgrace and no degree of excuse making or making people look "disloyal" for complaining alters that fact; and its about time someone took responsibility for the loss of income and peeing off so many LOYAL fans.
MERRY CHRISTMAS!
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| Quote: saint at wire "If they sent you a turd in the post you'd be happy.
You obviously think that 10 days of lost telephone sales of merchandise and season tickets is OK and that saints don't need the money or the fans.
You are really coming accross as a sycophant of the highest order.
Quite frankly what has happened is an absolute disgrace and no degree of excuse making or making people look "disloyal" for complaining alters that fact; and its about time someone took responsibility for the loss of income and peeing off so many LOYAL fans.
Did you actually read the post you quoted?
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| Quote: Don Brennan "Did you actually read the post you quoted?'"
You mean the bits that had?some on here have turned into "saddened clones"'"
not at all - just some people who are fed up of unacceptable service and seeing the club shoot itself in the foot (again)
Quote: Don Brennan "The only problem I have with the club is the communication'"
(why? - so its OK to lose loads of revenue and pee people off then?)
Quote: Don Brennan "The club will have more important priorities to conclude '"
what sort of rubbish excuse it that? what is more important than sales and the fans and why can't they do all things reasonably well? why does one important side of the business have to collapse because they are busy on the ground?
Quote: Don Brennan "I would sooner they say that the club shuts down for 4 weeks '"
that's a brilliant idea on how to go out of business
and
Quote: Don Brennan "stop whining and let them get on with it'"
if they had got on with it in the first place properly we wouldn't be complaining
I am completely fed up with people who think that ANY criticism of any aspect of the club is a crime.
Most businesses would probably sack who was responsible or at least put them on a final warning.
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| Quote: saint at wire "You mean the bits that had?
Most businesses would probably sack who was responsible or at least put them on a final warning.'"
Yea sure but I dont think his post was one of those.
At the moment Im willing to cut them some slack but once everything Is up and running they need to improve drastically on a number of customer related issues.
The new marketing fella needs to become a lot more pro active over the next few months. If not I might be joining Saddened's gang.
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| Quote: saint at wire "
I am completely fed up with people who think that ANY criticism of any aspect of the club is a crime.
Most businesses would probably sack who was responsible or at least put them on a final warning.'"
Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.
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| Quote: Judder Man "Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.'"
Who is being OTT now then?
You can't win the point so you resort to childish insults.
The "why don't you go and support another club" is pretty pathetic quite frankly - are you a young child?
I was born in knowsley road right near the stadium and have supported the club for 50 years, so the chances of me supporting another club are nil. I am immensley proud of the new stadium and can't wait to go to every home game this season.
My "satisfaction specification" includes a shop which has advertised opening hours and a phone number which is correct and is sometimes answered.
How unreasonable of me?
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| Quote: Judder Man "Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.'"
So the fact they have built us a new stadium means they have reached their peak? No need to make money now, stuff the marketing as the fans should just pay up because we've built a new stadium.
Sorry, it don't work like that. They should be trying even harder.
Even tho we are debt free with the bank don't mean we are totally debt free, we still have to pay the money back.
The last few month has proved how unorganised the club is and also shows they have not learned from mistakes of the past.
Give it 2/3 years and we will be a million at least in debt.
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| St Pete and Saint at Wire obviously have deep concerns over how the club is run more so than others, I ask have you two actually took up these issues with the club. If not can we assume this is just a keyboard warrior rant on this forum.
If you read my post of the 21st December on the transition specific, in my opinion we should give the club some slack until its up and running, If St Pete and Saint at Wire are not prepared to do that then fair enough we will move on.
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| Quote: Judder Man "St Pete and Saint at Wire obviously have deep concerns over how the club is run more so than others, I ask have you two actually took up these issues with the club. If not can we assume this is just a keyboard warrior rant on this forum.
If you read my post of the 21st December on the transition specific, in my opinion we should give the club some slack until its up and running, If St Pete and Saint at Wire are not prepared to do that then fair enough we will move on.'"
Does making a complaint phone, email and by letter answer that question? I know the has also been many complaints about the whole season tickets not being ready fiasco.
And guess what? No reply!
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| Quote: St pete "Does making a complaint phone, email and by letter answer that question? I know the has also been many complaints about the whole season tickets not being ready fiasco.
And guess what? No reply!'"
For once I'll agree with Pete on this aspect.
Just been speaking with my family who had bought season tickets and went to the new club shop to pick up said tickets, they where in the shop for 30 minutes. No one knew where the tickets where or how to find them. There were a couple infront of my family who had come from glouster to pick up their tickets. Same thing no idea where they were. It's not like they ca just pop back.
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| Quote: bewareshadows "For once I'll agree with Pete on this aspect.
Just been speaking with my family who had bought season tickets and went to the new club shop to pick up said tickets, they where in the shop for 30 minutes. No one knew where the tickets where or how to find them. There were a couple infront of my family who had come from glouster to pick up their tickets. Same thing no idea where they were. It's not like they ca just pop back.'"
How dare you make a critical comment!
Judder Man will have it you are just another person doing "a keyboard warrior rant".
I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?
Ignoring any personal issues, I am just as concerned about the loss to the club of much needed revenue and loss of reputation.
Now for some chill pills.
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| Quote: saint at wire "How dare you make a critical comment!
Judder Man will have it you are just another person doing "a keyboard warrior rant".
I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?
Ignoring any personal issues, I am just as concerned about the loss to the club of much needed revenue and loss of reputation.
Now for some chill pills.'"
Have you still not got your tickets yet, then...............I'll send you some Lucky Pills!!
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| Quote: saint at wire "I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?
'"
Well, you will live in Warrington! I mean, if you'd lived in St Helens then you could have walked the trips to the stadium, using it as a means of getting fit for the St Helens 10k run!
Just teasing you.
It's a shame that you have had a problem getting your season ticket. I hope the problem is sorted soon.
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