A 5 year old could run the club better than this current lot.

Your right there I always have trouble with tickets and like so many ordered my season ticket online and still aint got it and if I dont get it for friday I wont be a happy chap

They don't care, they got your money now.

I was thinking of doing the stadium tour with two course meal but I'm half expecting to turn up to be told they forgot to build a kitchen to cook but it's Barr constructions fault not ours.

There will take you all tesco for it I can bet you now come friday they will be some cock up with the ground like the swipe cards not working

I'm willing to put money on seats being sold to more than one person.

st pete, you should know better than to argue with saintsfan she is allways right. Having said that this time she is stop bloody moaning about something not happening before its not happened

You're trying to reason with saddened. Him and st pete are one and the same. Both a pair of miserable so and so's.

I'm a very happy person who loves a top laugh with the lads and enjoy my life very much, in fact I wouldn't change anything.

What I don't like, is being lied to or messed about when I pay hundreds and hundreds of pounds every year at saints RL and then they show total lack of respect towards fans.

Blimey theres a lot of anger here , lets all have a group hug take a deep breath and relax , I have never dealt with ANY organisation who are perfect and as was said , sorting 8000+season tickets means mistakes will be made, at least the club are saying if you dont get your tickets in time let us know, so I would imagine they would make arrangements for you to get in somehow , I doubt very much if anyone said "Oh weve got their money so stuff em!!" we are ALL fans including Mr Mac and I am pretty sure they would like happy fans and not totally ed off ones , so cut em some slack guys eh?

The ponit us they told us we can collect them on the 1st, fair enough if they are few days late it's no big deal but they found have tried to let the fans know they ain't ready!

I very nearly wasted my time going, I know four peope who did actually go down there. Some people might have even paus fir bus, taxis, cR parking or lost a hours pay to finish early to collect them.

I know they couldn't ring everyone but they could have posted it on the saints website, twitter or Facebook.

It's not hard really it just takes a little effort and respect.

Can they not just post them out? Making people come and collect seems rather last century to me.

I am sure the vast majority of ST holders have got or ben posted their tickets with no problem I know Mrs G and I collected ours on Sat , but I suppose its true what they say " when you do something right nobody remembers , when you do something wrong Nobody forgets!!"

To be fair, that's how it should be.

It often frustrates me how amateur sports organisations are with their customer service.

The retail operations are one of the biggest money-makers within each of the clubs in Rugby League, but they are often run and staffed by minimum wage staff with little training.

I haven't followed the full thread, but basically if St Pete hasn't been given the service he has been promised, then he has every right to complain, no matter what anybody else says.

Every single year we have these kind of complaints, whether it is about ticket sales, or shirt sales. Considering these revenue streams bring in massive amounts for clubs, you'd think they would either be spot on, or manage them in a more professional way when things do go wrong, rather than having the customary 'old dear' in the shop being rude to people.

Just for Pete:

Saints have confirmed on Twitter that all season tickets for which postage has been paid upon purchase have now been dispatched.