I think what your arguing here Backrow is really about our education system that is chucking out semi numerate individuals.
The ability to add up or takeaway is not something kids are taught these days, as they have access to computers and calculators that do it for them.

I heard a similar story from a friend of the family whose child was looking for a part time job to fill in for college. The individual had written out a CV and sent it to numerous employees without success. It was only later when the family got to see the individuals CV, that they realised why the teenager wasnt even getting interviews at McDonalds.
They had written their CV in what amounted to text speak. Now this was from a teenager with GCSE's.

The thing is though, there a plenty of people who are educated who are looking for jobs, that's what's annoying me. I'm at University myself so not much older and probably the same age as a lot of the bar staff. I'm from the same generation and there are plenty of people who have the capability to do this basic task. If it was a case of they're the best staff Saints could possibly get I wouldn't be bothered. But there are unemployed people in St Helens who could do a far better job.

The problem is that most of those people wouldn't work for the wages being offered. (I'm assuming that the rates are similar to the DW stadium where my grand-daughter sometimes works. She's at college so needs the money)

I have no doubt at all that will be true in some cases as the wages are probably awful. However, some people would surely see any income as better than none at all?

Spot on, give them time and they will be reet. It's all new to them and was very busy night, all the training in the world still needs real life experience and I'm sure 3/4 games in and the bars will glow better.

Very true. First night, a big crowd and, no doubt, plenty of teething problems with a new stadium, new surroundings and new equipment. It will definitely get better and better. Just give them a chance.

I'll be the happiest person on this forum if the service improves exponentially and will happily eat a large portion of humble pie. I just can't see it happening with the current staff.

Hopefully you will!

With that number of staff, there'll be a big staff turnover and the good ones will stay and the bad ones will be weeded out.

Don't hold your breath. I assume Saints have contracted with a catering company, the staff situation with these companies is very transient, well it is at Warrington.

Things will get better as the punters will figure the optimum method, and in fairness to the catering company, their supervisors will get it figured out.

Don't expect perfect customer service and you won't be disappointed.

Saints apparently had 200 staff starting last night, reporting for work yesterday not knowing what their roles were. They'd had a bried induction, which was largely a stadium tour.

Those staff yesterday were thrown into it; things will surely improve as the season progresses.

I hope they prevent the ability to migrate between stands on the concourse, though. I can see my lovely and dry South Stand bar being overrun by those West Stand oiks on bad weather nights.

Having employed people at varying levels in the catering industry I can tell you from experience that this sounds like a pee poor job by HR or whomever is in charge of recruitment. The problem I see is that Saints hierachy want staff on the cheap so they employ students for the most part or even those from outside our shores with English as a second/third language.
The same thing happened at the KC a few years back.
This isn't the fault of those behind the bar/catering kiosks but the management for not employing the right kind of staff OR training those that don't have any or little experience of dealing with fast flow catering.
They'll likely be getting crappy pay for maybe 15 nights of the year so it is hard to get experienced people who are wanting to work for that kind of money or can be available.
They'll get better as they get more used to it but it does need looking at if staff cannot even use a till properly or are guessing at what change should be given, that's pretty shocking tbh.

The young lad that served me for a pie and a packet of crisps looked scared whitless to be honest, I think a few of them won't be coming again.

There was not queue just before half time and he did handle it, although you could tell it was his first go at it.

I'm sure that as time goes on it will get better, but they need MORE CHEESE PIES!!!!!!!!

Surely she will qualify for a rent rebate