Quote: Doseymarker "Part of me thinks this is another in a long line of justified complaints against the club shop and frankly apart from the dramatic improvements in the ranges available when we opened the first shop in town there has never been a noticable change in approach from the shops, which for me is a management issue.
The other part of me thinks if I worked in the shop on a retail wage and you are asked to work out of hours for no extra , with no consequence of not doing it then why would you?
Neither of the shops now have good footfall, you make an effort to go which means that in the main you will be buying.
At this time of the year when shirts have just been released and the first game next week you would expect the shop to keep to its stated opening hours to generate cashflow.
For me the club shopping experience like a few other things are on the back burner until we move and this is in some ways understandable with the resources we have.
But anything associated with the saints club needs careful management especially where there is direct contact with the fans and not just relying on the goodwill and support of the fans to keep the club going forward.
We aint sheep.'"
take deep breathe, bend over and take it up the tailpipe and carry on, thats all you can do.
apart from voice out your frustrations on a forum