damn right. thats what i work and ref saturday and sunday for

They used to say 'Don't believe verything you read in the press'.
I suppose the modern day equivalent has to be don't believe anything you read on the internet.

For a 3 star

Years ago, before the Internet, I read a book which had a vision of the future with an information network called the Web of Lies. How true.

There was a C4 documentary about some of the contributors to Trip Advisor. The people they featured had made it their life's work to travel around the country and ruin people's business's so they could show how "clever" they were. A revealing insight into the minds of the self obsessed. Small people, small minds, small lives.

I use Trip Advisor both as a contributor and for advice. I am always honest and as accurate as I possibly can be while trying to be as unemotive as possible.

I have always found that, without exception, if you take a majority of the reviews posted then you’ll be about there. For example if 90% of the reviews say that somewhere is good then generally it is good. As previously mentioned, these reviews are posted by unqualified, anonymous people and are therefore to not infallible and you’ll always get varied opinions. But on the whole if you go with the majority it’s usually accurate.

What you also have to remember is that people are far more likely to leave negative feedback than positive.

This is. Very true. You are more likely to be complained about rather than Praised for doing your job well

Where is Swiftcorn anyway...not heard from him for a while.......?

Not a troll as such, but I just got absolutely slapped down on twitter.

What do the kids say these days? PWNED?

Bad times.

He went quiet after last years Grand Final too..just for a day or so.

I totally agree with you FB & I do the same.
What's the alternative?
To use a so-called independent guide where you can never know if the hotel/restaurant has paid to be included?
I get newsletters from the Good Food Guide whose editor is Adam Raphael who has an almost pathological hatred for Tripadvisor & vents his spleen against it every available opportunity.
But then he would wouldn't he since it serves to replace his pricey & snobbish tome.
Sure Tripadvisor isn't perfect but I've used it to find some excellent hotels & places to eat in unfamiliar places.

I'm quite sure I rejected your sexual advances way back in August last year when you were sulking over Leeds latest loss to Wigan in a Final. Thanks for the attention but I'm not likely to change my mind.

I think any establishment that appears on TripAdvisor should have the knowledge and ability to respond to each post, the manager of the hotel I spoke of on the previous pages certainly does and he is happy to apologise to each poster who records a problem during their stay, the hotel reception also record each and every gripe and complaint that people make when they are checking out and whether or not discounts were offered at checkout and this information is put on the managers reply, for instance "I'm sorry that your steak was served cold, we acknowledged to you in the restaurant that we had an issue with a hotplate and we replaced your meal and gave you complimentary wine".

That sort of response turns a bad review into a good one and he is very savvy at doing that, including putting down obvious malicious complaints, someone who lists any manner of issues after they've paid in full, left the hotel and then sat on the information for three weeks will find something on the lines of an apology followed by an assurance that they checked their housekeeping and reception logs but could find no information to back up the complaint which is a shame as the issue could have been sorted at checkout and a discount offered.


Unfortunately many hoteliers just aren't that savvy enough to understand how to use TA to their advantage but its not helped by TA themselves who will not disclose when a poster has used multiple identities to post multiple malicious complaints on one or more sites, the hotels can complain to TA but its almost impossible to get them to move from their "its not our fault" position, whereas they could actually do a bit more to help both party's.

See you are still getting some 'Worm Burping' milage out of the old sexual advances fantasy...you want to be careful old boy you could go blind or have to shave the hair on your palms again.