Quote: BaldRick "Is there anywhere to complain about individual stewards ? Or do we just have to suffer them in silence ?'"
If they've got a high vis on, as appose to the suits for hospitality, they'll have a jacket number that is specific to them for that shift. If you find a "supervisor" or go the ticket office/shop/gatehouse they'll probably be able to point you in the right direction to complain.
Generally the majority of staff are brought in from other grounds to meet the required number. In my experience it's those staff that are "jobsworth stewards" unlike the staff whose main work is at Headingley.