I am also a first aid trainer so am aware how simple they are to use.

My point was though that him having a heart attack could be on so many scales of severity and as nobody who was there mentioned anybody having to do CPR I also wondered (perhaps wrongly) that this wasn't the case for this man (and indeed I hope it wasn't) in which case the De-fib wouldn't have been needed but imo should have still been brought to the site ready for if things did take to a turn.

As for the club not responding to your concerns that is very worrying indeed and I would be tempted to take it further and report it to the RFL - although I doubt they would take it seriously either but at least you would be able to say you have done more than your fair share to help resolve the issue.

This highlights something I have said for a long time though which is the lack lustre approach too many people have towards first aid, the expect there to always be someone there to help them in such a situation but too few (and more often than not only those made to do so for work purposes) take the time to have any training in it and empower themselves with the ability to help those around them. The fact the club seem to take such an approach is very concerning imo.

What do I do?

Hit turbo boost!!

I hope the individual is ok.

From the sounds of the OP if it really is true that an ambulance was not on premises then this is not allowed. It is in the Green guide that any event expecting more than 5000 an ambulance and paramedics should be in situe. Although bizarrely if an ambulance is required then another is called for the emergency, the one in situe is not used.

Also as for the St John's it is the way it goes at most grounds that the on site first aiders respond not the paramedics or doctor. We have doctors for the players and in the first aid room along with defibs. We also try to get anyone first aid within 5 minutes but this can sometimes take longer. and due to the uncertainty I make sure I get the nearest first aider rather than go through the protocol.

As for the stewards at ours they are given first aid training every year although this is basic and the advice given in any situation if you don't feel comfortable get someone else. But if you are then don't go beyond your limits and just make the person as comfortable as possible till help arrives and also reassure them.

I don't know what the headingly set up is as I've only ever been as an away supporter. But you have stewards that also work at Elland road as I used to work there and I knew quite a few when i visited on sunday and I certainly know that they are given first aid training! So I can only guess that the steward that dealt with this situation wasn't very experienced!