You have gone to The Cloud page and logged in haven't you?

No. I think I have solved the problem now, just a few tests to do. Thanks for the reply.

Anyone got the Samsung Galaxy SIII Mini?
Just been offered it as an upgrade from Orange but being clueless looking for any pointers.

Well this is the Samsung helpdesk I'll ask a question then - I seem to have been donated, in exchange for my own new phone, a crappy old Samsung Galaxy S, no not an S2 or even an S3, just an S - its what happens when daughters prefer your new phone to their old ones.

Anyway, it was pretty choked up with shoite and so I wiped everything off it and did a factory reset, disconnected it off the wifi and it works fine as a phone and text message thing - but it won't recognise the usb or SD memory now even though there is a working card (although its been formated, by this phone) in it.

Phone software and Kies don't see the card at all, any clues ?

Tip for fathers out there - if you get a new phone, don't let your daughters know about it.

Meh, for the difference in price you'd be better off with the actual SIII. In Three at the moment it's £26 a month for the mini (500 minutes, 5000 texts, unlimited internet) but for an extra £3 you can get the SIII on the same deal.

It's a brick isn't it?

And the battery is appalling. I went back to my iPhone.

People were saying "Oh close this and disable that" whats the bloody point in having all these mind blowingly amazing features if you can't use them unless you're plugged into the mains?!

Which version of Android does it have and have you tried updating it to the most recent for that phone? Some of the old versions of Android used to limit memory card size.

Another thing to try is putting another SD card in. SD cards are very breakable, particularly if used by girls.

You say it won't recognise the USB, how do you charge it?

In my experience there is little between the SIII and the iPhone 4s/5 battery wise, bluetooth eats battery on them both as does WiFi searching when there is no WiFi to join.

Maybe I got a dud as I checked it against the iPhone over a few days. Even using the iPhone more than the Samsung.

I got the feeling I was using a shrunken tablet that had the ability to make calls. Whereas the iPhone feels a much more complete product. I don't want to turn this into another thread about which is best though.

amazing potential - poor battery. Phones have come so far the last few years, yet batteries don't seem to have developed. It's a shame

Agreed there.

Oh well, I'm gonna give the Galaxy III Mini a bash.
400 mins - Unlimited texts - 1Gb - 23 notes a month.

The version is Gingerbread.XXJW4 which was upgraded via Kies just before christmas.

The USB socket works fine, what I really meant to say is that the storage settings list "SD Card" as unavailable, "USB storage" as unavailable and "System Storage" as 1.83 gb

I'm sure I swapped SD cards before but I'll give it another try tonight, I know its not the latest Galaxy S but its actually a nice handset to use but as mentioned previously the battery useage (mine has a new battery in it) is pathetic when you have it connected to Wi-Fi, I can barely get 24 hours on standby from it - since I've switched Wi-Fi off and literally use it for a few phone calls and texts then it will easily sit there for a week on standby inbetween charges.

USB storage is the internal memory available for your files like music and video, if that isn;t showing up then you have a problem.

You tried a factory reset?

Yup, done a couple, swapped the SD card last night with another from my company BB which I know is ok and it won't recognise that one either although it does at least now enable the "Mount Card" and "Format Card" options, I've formatted it in the Samsung and it still shows Unavailable although now at least it doesn't nag me with a warning that the card is unreadable on the front screen.

I've currently got quite a large handset that can make calls and send texts, eats battery power if I use it on t'internet and can't take photos because its got nowhere to save them

While my daughter has a new fully functioning Galaxy Ace - mine.

Such is life.