Quote: Kelvin's Ferret "You also have to factor in the nature of the customer base, some customers are held captive by effective monopolies and some are not. I'm constantly inconvenienced by Southern Rail strikes, although I think it's the DfT that is to blame for deliberately engineering the dispute, rather than the Unions and the TOC (although they are ****s too). The thing is I don't have a sensible alternative to using Southern trains. I commute between 2 and 3 hours a day, but if I were to try and replace the train part of that it would be 5 hours plus. Southern have an effective monopoly over part of my commute. But if a supplier I can easily switch was hit by a strike and it affected me, I'd just switch to another supplier, that's the beauty of competition (the caveat being the cost of switching).'"
Which in effect is what we had. My line is served by Southern, Gatwick Express and Thameslink. It's not that long ago I could travel into London Bridge and it was cheaper than travelling into Victoria. Then up popped the Tories and all three became "owned" by Govia. Prices went up, competition died and we now have a god awful mess.
Initially it was all a bit of an inconvenience. It is now effecting people's lives and the way they live those lives. My tolerance is very low and blood pressure now very high, but I have no alternative so have to suck it up. It's a ******** joke. Except nobody is laughing, apart from the shareholders who are happily subsidised by UK Plc.