Quote: Saddened! "Xbox is pretty much hackproof if you use it properly. Firstly, ring Microsoft and get an unauthorised access investigation started. They will refund your money and restore the account to you. It will take a while, but if you're not using it, it's no biggie. Then change your Live password but also change your email password if it's the same as your Live password. In future, and this goes for every other Xbox Live user out there, never use a credit card on Live. Use prepaid Live points/membership cards instead. They are cheaper than using your credit card and if your credit card details are not stored, you have no financial exposure beyond the prepaid card value, which you will always get back from Microsoft.
The hackers use FIFA as it's such a popular game that the content they purchase can be sold for real money. I'm not sure how much, it must take them weeks to get any proper money together. But I'm convinced that EA's forums and interactive features such as Ultimate Team app and creation centre are also responsible for the leaked information in the first place. The hackers are not getting into Microsoft's vault, they are getting them from EA, I'm sure, but they won't admit that. Another thing I don't understand is how the hackers continue to do it, as surely their Xbox is perma-banned from Live once they are reported in an unauthorised access case. Do they make that much that they can buy another Xbox each time they do it?'"
Thanks for the info, thankfully I have only ever bought the pre-paid points cards so there's no danger of them accessing my bank details. I'll give MS a ring in the morning.